Privacy Policy

Last Updated: 12-9-2025

Magnify AI (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

1. Information We Collect

We may collect the following types of information:

· User Inputs and Conversations – text or other content you provide when using our AI-powered tools.

· Contact Information – such as name, email address, phone number.

· Payment Information – billing details necessary for transactions.
· Technical Data – such as cookies, analytics, and usage statistics (where applicable).

2. How We Use Your Data

We use the collected information for the following purposes:

· To provide and operate our services.

· To improve our AI models and enhance user experience.

· To deliver customer support and respond to inquiries.

· For marketing communications (with the option to opt out).

· To comply with legal obligations and enforce agreements.

3. Third-Party Services

We may share limited information with trusted third-party service providers that support our operations:

· Go High Level – CRM and automation platform.

· OpenAI – for AI processing of user inputs.

· Twilio – for communication and messaging services.

These providers act as data processors and process information on our behalf in accordance with GDPR/CCPA requirements.

4. Data Retention

We retain personal data for as long as your account remains active. Once your account is deleted, your personal data will be securely removed, except where retention is required for legal or compliance reasons.

5. User Rights

You have the following rights regarding your personal data:

· Right of Access – You can request a copy of the data we hold about you.
· Right to Correction – You can ask us to correct any inaccurate or incomplete data.
· Right to Deletion – You can request that we delete your personal data.
· Right to Object – You can object to how we process your data, including for marketing purposes.
· Right to Data Portability – You can request that we transfer your data to you or another service provider.
· Opt-Out of Marketing – You may unsubscribe from promotional emails at any time.

To exercise these rights, please contact us at [email protected].

6. Security

We implement reasonable technical and organizational measures to protect your information, including encryption, access controls, and secure storage. However, no system is completely secure, and we cannot guarantee absolute security of your data.

7. International Data Transfers

We do not transfer your personal data outside Belgium or the EU. However, note that OpenAI, as a third-party service provider, may process data outside the EU in accordance with its own privacy practices.

8. AI Data Handling

We do not use your personal data to train our own AI models.

User inputs may be processed by OpenAI, which may use data to improve its services. Please review OpenAI’s privacy policy for further details.

We do not engage in automated decision-making that produces legal or similarly significant effects on individuals.

9. Children’s Privacy

Our services are not directed at individuals under the age of 16, and we do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us via [email protected]